Support request

Please describe the malfunctions of the selector, the impact and the state to be achieved to resolve them. We prefer to accept incidents that are formulated in English.

For quick support, please use our form to report faults with your selector. Please describe the effects and the problem from your perspective as precisely as possible. Your accuracy will help us understand you better and resolve your issue more quickly. We thank you for your cooperation.


Support request
This information is helpful for us addressing your request faster. You will find it in your web browser's address bar.
This information is helpful for us addressing your request faster. If unclear, please describe the country and language settings.
Here you can enter the full URL that leads to your problem page. This helps us understand the disorder more quickly.
A helpful format could be: Customer name – SelectorID – Incident short description
How much does the problem affect your work in the digitizer?
Brief explanation of the assessment
Please describe the incident and the disruption as precisely as possible. This means we can respond quickly to your concerns.
Please indicate the steps you have taken. Be as precise as possible. Please use “- [ ]” for each item listed. It helps us to process your problem more quickly.
Please indicate your acceptance criteria in a list. Please use “- [ ]” for each item listed. It helps us to process your problem more quickly.